Browse our most frequently asked questions list below to learn everything you need to know!
Yes it will, the bag that contains the castle is about the size of a hockey bag, so you can carry the game in a car.
Yes. A deposit is necessary to guarantee the reservation.
Amuz, upon the return of the inflatable game will inspect the game if everything is in good condition you get 100% of your deposit back. If it comes back in poor condition (wet, dirty, torn), we can keep a portion or the entire deposit.
We recommend that you reserve at least 3 weeks in advance. The sooner you reserve your inflatable, the larger the selection will be. Last minute reservation are welcomed.
Of course we would not want to break your little one’s heart! You have one year to re-schedule however we cannot guarantee the availability of the game of your choice. You do not need to advise us in advance if such is the case, the morning of the rental is fine because you never know what the weather will be like.
Of course we do, we care about your children’s safety. However it is the customer’s responsibility to make sure that children are under constant supervision while using the inflatables.
Yes, the inflatables are supplied by blowers.The blower must be on and working whenever the inflatable game is being used. Amuz furnishes the blower with your rental.
The games must be anchored down at all times with the supplied pegs. The inflatables installed inside do not require to be anchored.
On average installation of the inflatable takes 10 minutes, including the time for the bouncer to inflate.
Taking down the inflatable is roughly 15 minutes once the bouncy house is deflated.
If it’s an isolated shower, just flip the inflatable over so the bottom is exposed or throw a tarp on top of the deflated game ( bouncy house). If it’s persisting rain, the structure should be stored in a dry place.
Grass, sand, mulch, or rubber patios and this is for your children’s safety.
Details
- 100.00$ deposit is required at reservation time (credit card or cheque)
A reservation can be postponed (1 year) - Deposit is refundable after inspection of the items
- Balance of payment is due when you pick up the equipment (in cash)
- In case of rain, a change of date is possible (up to 1 year)
- Penalty will apply for equipment not returned in its original state (will be deducted from security deposit).
- Prices subject to change without notice.